Stuff you should know, stuff I should remember.

How to Encrypt Your Email With Mozilla Thunderbird.

Mark Stosberg gives Five Power Tips for Thunderbird.

27 of the Most Useful Firefox Extensions

(via BlogAds blog) John Marshall of Talking Points Memo on the differences between writing for a magazine and writing a blog: I think the blogosphere, in contrast to more staid venues for writing, is something like the much more popular and participatory sort of theater culture you had in the 19th and well into the […]

BlogHer – the Lilith Fair of blogging – back with a 2-day fest in San Jose. Here’s the full scoop…

My girl Suzanne (sorry I missed this weekend!) chimes in with her lessons learned from PRWeb: On the eve of the American Idol finale, I posted a news story tie-in release. ‘Untrained American Idol Winner Taylor Hicks Proves Raw Talent Can Beat Conservatory Training. (I posted about this process.) I’d posted two other times in […]

Michael went to go see Michael: Michael’s objective when he takes you into his Dreaming Room is to reach for the impossible – to separate from history – to break free, rethink, retool, reengineer, reinvent, reenergize, to discover how to create a bigger future for you and your business. He did this with each and […]

BL has been blogging her frustration with Dell over the past few weeks – she finally got a phone call from tech support! My phone call from Dell and the strategy that led to it are remarkable on several counts. Dell has realized that: 1- a single customer, even one who may have bought only […]

It’s the lament of tech support desk jockeys everywhere. RTFM. Read the F_cking Manual. In my elearning days it was a constant and consistent case that people don’t read directions either because 1) they aren’t written 2) they aren’t written well 3) they aren’t accessible 4) they aren’t helpful or 5) they are in a […]

OPEN from American Express is sponsoring a teleseminiawebinar on small business branding: An engaging panel discussion on brand-building with makeup artist Bobbi Brown, Kate and Andy Spade, and moderator Jean Chatzky. The forum will focus on how these people went from small business entrepreneurs to global icons, and at the end of the discussion they […]