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I’ve had clients emailing me all yesterday and last night about TypePad’s recent slowing and eventual outages. And I’m sure they would say there haven’t been any outages because the boxes haven’t actually gone down – but when a server times out on the customer’s side it might as well be. I sympathize with server problems, having worked for an elearning company before. But come on, folks. It isn’t like your growth is ‘sudden’ or a big surprise. Just bite the bullet and buy twice the servers you need so you don’t have this happen for at least another year.
This is the one consistent complaint clients have when I’m training them on TypePad: response time. Everything else, pasting from Word, weirdness in Mac browsers… the rest is secondary.
Don’t forget you can always check TypePad status at http://status.typepad.com/
I’m curious to see how WordPress.com is going to tackle this problem.
Update: Comment from Ginerva at Six Apart (below) and Debbie posts about the outage.
Tris’s post about the outage.