Social Customer Manifesto

Christopher Carfi put together some bullets on how customers approach companies these days:

  • I want to have a say.
  • I don’t want to do business with idiots.
  • I want to know when something is wrong, and what you’re going to
    do to fix it.
  • I want to help shape things that I’ll find useful.
  • I want to connect with others who are working on similar
    problems.

29 thoughts on “Social Customer Manifesto

  1. renova

    Yes, I love these guys. I want them to be President. Nobody mentions this, but this is really a brilliant parenting book. Throw the rest of them out. (*****)

    Reply
  2. seroquel

    it was like he had me where he wanted me, so he could do anything he wanted to me, and yet he wasn’t that good at what he wanted to do.

    Reply
  3. tramadol

    Separating, we laid down on the bed and cuddled for a short time. He suggested a shower to wash off the oil & I said I thought that would be a good idea.

    Reply
  4. zanaflex

    Nigella is extremely fuckalicious. It’s just a shame that she opted to marry an insidious prick with lots of money, instead of a rich man with an insidious prick…

    Reply

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