Best Customer Satisfaction Survey Ever

DropBox (http://www.getdropbox.com/) is one of the best things ever and I find their method for gathering customer feedback too cool:

drop-box-survey.png

This little widget hangs out in the app until you click it – then after you click it you see a simple comments form:

drop-box-survey-2.png

I can hear a thousand CRM managers screaming out in terror and then suddenly silenced.

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About Andy Wibbels

Andy is an award-winning blogger and author of the book Blogwild! A Guide for Small Business Blogging. His work has been featured in The Wall Street Journal, USA Today, Entrepreneur, Wired, Business Week, Forbes, and other national and international media. He was worked at several San Francisco startups including Get Satisfaction, SAY Media, InMobi, Keas, and Mindjet. Currently, Andy is Director of Marketing at Lucidworks. Tw · Fb · G+ · Li

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