Best Customer Satisfaction Survey Ever

DropBox (http://www.getdropbox.com/) is one of the best things ever and I find their method for gathering customer feedback too cool:

drop-box-survey.png

This little widget hangs out in the app until you click it – then after you click it you see a simple comments form:

drop-box-survey-2.png

I can hear a thousand CRM managers screaming out in terror and then suddenly silenced.


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